Jessica, our esteemed managing director, has been with our agency since 2014 and has even more experience in the real estate industry. Remarkable achievements and a deep-seated passion for the field mark her journey in real estate. Professional Pride Jessica is proud of her ability to empathise, communicate, and relate to people from diverse backgrounds. Numerous awards distinguish her early career, including the Sales Person of the Year 2013 in the First National Real Estate network and the Beginner to Winner 2014 award in Australasia’s Pittard Training group. In 2020, she was crowned with the esteemed First National Awards Salesperson of the Year and Diamond Award Winner for Highest Gross Sales Commission (VIC & TAS). Enjoyment in Work Jessica finds immense joy and satisfaction in representing home sellers and guiding home buyers through significant life decisions. Her passion for sharing market knowledge and sincerely helping clients improve their lives underscores her belief in real estate as a lifelong career. Personal Traits Described in three words, Jessica is empathetic, a strong negotiator, and passionate. These traits are pivotal in her leadership style and approach to real estate, ensuring that she consistently delivers exceptional client results. Fun Facts Cold Showers Enthusiast: Jessica loves the refreshing experience of taking cold showers. Travel and Adventure: She is passionate about travelling and exploring new places. Active Lifestyle: Leading an active lifestyle, Jessica often drives to the country, enjoying the tranquillity and beauty of rural areas. Achievements 2021 – First National Awards Top 3 Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2020 – First National Awards Salesperson of the Year, Diamond Award Winner, Highest Gross Sales Commission (VIC & TAS) 2019 – First National Awards Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2018 – Top 50 Women in Real Estate Business 2018 – First National Awards Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2017 – First National Awards Top 3 Salesperson of the Year (National) 2017 – First National Awards Salesperson of the Year (VIC & TAS) 2016 – First National Awards Top 5 Salesperson of the Year (VIC & TAS) 2016 – Top 50 Women in Real Estate Business 2015 – First National Awards Salesperson of the Year (National) 2015 – First National Awards Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2014 – First National Awards Top 3 Sales Person (National) 2014 – First National Awards Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2014 – Australasian Real Estate Awards Salesperson of the Year & Beginner to Winner Award 2014 – Pittard Training Group Diamond Badge Award & Platinum Badge Award 2013 – First National Awards Top 7 Salesperson (National) 2013 – First National Awards Salesperson of the Year & Diamond Award Winner (VIC & TAS) 2013 – Pittard Training Group Gold Badge Award

Chris, an integral part of our team since 2017, embarked on his real estate journey with our agency. His tenure here aligns with his overall experience in the industry, showcasing a dedicated career solely built within our company. Professional Pride Chris takes immense pride in building and maintaining long-term relationships with clients. He is more than just a sales consultant; he is a trusted advisor for his clients and their families, providing valuable insights and guidance in their real estate endeavours. Enjoyment in Work What Chris enjoys most is helping clients achieve their goals. Whether finding their dream home or securing a profitable sale, Chris dedicates himself to making every client's goal a reality. His day-to-day satisfaction comes from his positive impact on his clients' lives. Personal Traits Chris is empathetic, loyal, and trustworthy. These qualities are the pillars of his personality and the foundation of his professional relationships, ensuring that clients feel understood, supported, and confident in their decisions. Fun Facts Outdoor Enthusiast: Chris loves engaging in various outdoor activities, embracing the thrill and beauty of nature. Competitive Spirit: A passion for competitive sports showcases Chris's dynamic and determined personality. Family Time: Spending quality time with his family is a priority for Chris, valuing the moments he shares with his loved ones. Achievements 2021 - First National Gold Award (VIC & TAS) 2020 - First National Platinum Award (VIC & TAS) 2019 - First National Awards Top 8 Salesperson of the Year (VIC & TAS)

Yvonne, a dedicated and skilled sales consultant, has been an integral part of our agency since 2021. Her entire real estate career has been developed and nurtured within our agency, starting from the ground up. Professional Pride Yvonne takes immense pride in working alongside award-winning agents and our principal. She is committed to selling homes ethically, ensuring she conducts every transaction with the highest standards of integrity. Daily Enjoyment What Yvonne enjoys most about her work is the opportunity to navigate daily challenges, continually striving to be the best agent she can be. Her interaction with numerous new clients daily keeps her motivated and energized. Personal Traits Yvonne is happy, positive, and hardworking. These traits are not just a part of her personality but also define her professional approach, making her a beloved and influential member of our team. Fun Facts Devoted Mother: Yvonne is a proud mother of two, balancing her professional life with her responsibilities at home. International Experience: She relocated from China to Australia, adding a valuable cross-cultural perspective to her work. Resilient Journey: Yvonne spent her initial two years as a home finder, learning the basics of real estate. During the COVID-19 pandemic, she returned to China to care for her family. Now, back in Australia, she has returned as a loving mother and a more confident sales agent than ever.

With a solid tenure at our agency since 2014, Alanas has been a cornerstone of our real estate team since her first day. Her journey in the industry began right here, and over the years, Alanas has grown to become a pivotal figure in shaping our success. Professional Pride Alanas' professional pride lies in her ability to foster meaningful interactions with vendors and purchasers. This talent helps create lasting relationships and ensures successful transactions that benefit all parties involved. Day-to-Day Enjoyment What Alanas enjoys most about their role is the implementation of innovative operational systems. She excels in training and developing our team, ensuring that each member is well-equipped to meet the evolving demands of the real estate market. Additionally, Alanas takes great satisfaction in liaising with business partners, constantly seeking ways to enhance the agency's operations and client satisfaction. Personal Traits Described in three words, Alanas is conservative, empathetic, and caring. These traits define her personality and greatly influence her professional approach, ensuring a balanced, thoughtful, and client-focused service. Fun Facts Movie Enthusiast: Whether it's the latest blockbuster or a classic, Alanas loves spending her free time catching movies. Relaxation Ritual: Sundays are for sleeping in. This is Alanas' day to recharge and relax, preparing for the week ahead. Book Lover: An avid reader, Alanas enjoys delving into different worlds through the pages of a book. Social Butterfly: Going out with friends is another way Alanas enjoys her downtime, balancing her professional life with fun and social activities.

With over 25 years of experience in the real estate industry, Thomas has been helping thousands of home owners make a confident decision about their property. After establishing a strong reputation as a sales agent and building a large clientele in Glen Waverley and the surrounds, Thomas decided to open his own agency. In February 2004, Waverley City was established, joining a network of over 400 First National Real Estate offices in Australia and the Asia Pacific. Tracing from its humble beginnings, the team has grown exponentially to 20 dedicated staff members today. Thomas’ extensive real estate knowledge, complemented with a rigorous hiring and supportive training system, has helped nurture a solid team that is driven to consistently set benchmark standards in residential property selling, buying and leasing in the City of Monash. Humble, helpful and genuine by nature, Thomas never fails to encourage integrity and customer-focus as the key influence to the team’s success. These are deep-rooted values evident within the Waverley City family-like culture, which naturally translates into all client dealings and relationships formed. With fluent language skills in English, Mandarin, Hakka and Cantonese, Thomas can effortlessly converse, relate and address the real estate needs of a wide range of customers. Away from the office, Thomas enjoys running as well as spending time with his wife and 3 kids. He also has a keen interest in cars, property investment and development. WeChat ID: VTS838, Awards & Accomplishments 2017 - Top 10 Sales Office of the Year in First National Awards (National) 2017 - Top 3 Sales Office of the Year in First National Awards (Victoria and Tasmania) 2016 - Top 3 Sales Office of the Year in First National Awards (Victoria and Tasmania) 2015 – Sales Office of the Year - Number 1 out of 385 First National offices in AUS & NZ 2014 – Sales Office of the Year - Number 1 out of 81 First National offices in VIC & TAS 2014 – Top 2 Sales Office in the First National Awards (National) 2014 – Sales Office of the Year in the Australasian Real Estate Awards 2013 – Top 3 Sales Office in the First National Awards (VIC & TAS) 2013 – Top 4 Sales Office of the Year in the First National Awards (National) 2012 – Top 6 Sales Office in the First National Awards (VIC & TAS) 2010 – Platinum Winner in the First National Awards

Grace commenced with our agency in 2023 and her enthusiasm and fresh perspective are already making a significant impact. She is a strong and enthusiastic professional who strives for excellence in everything she pursues. Her exceptional attention to detail and excellent communication skills, in both English and Mandarin, make her a perfect fit for a dynamic property industry. A clear and confident communicator and expert negotiator she consistently impresses her clients with her well-developed research skills, and calm and focussed approach. Being a long-term resident of Melbourne, Grace is able to provide trusted first-hand local knowledge and market insights, giving her a winning edge when it comes to advising clients on emerging trends as well as sought-after amenities such as schools, shopping and transport. Professional Pride Grace takes great pride in helping people achieve their dreams. Her role in sales is not just about transactions; it's about understanding and facilitating people's aspirations of finding their perfect home or investment; and always with an ethical approach. Enjoyment in Work What Grace enjoys most is the human aspect of real estate — “talking to people and understanding how best I can assist them”. Her interactions fuel a genuine desire to understand and meet her clients' needs. With a distinguished background in running business’s, involvement in building design, investment and valuation, Grace provides a wealth of industry experience. Personal Traits Grace's personality defines three key traits: integrity, caring, and professionalism. These qualities are evident in her interactions with clients and colleagues, making her a valuable and trusted team member. Fun Facts Culinary Enthusiast: Grace loves to cook and explore new recipes and flavours in her kitchen. Avid Reader: Her love for reading reflects her quest for knowledge and enjoyment in exploring different worlds and ideas through literature. Passion for Learning: Grace is always eager for continued learning, seeing every opportunity as a chance to grow both personally and professionally.