What is a database check?
National Tenancy Database Checks are conducted on tenants applying for a property through Waverley City First National. Any tenant who has rented through an agency that uses this database and has defaulted in some way will be lodged onto the database. This can greatly reduce your chances of getting a tenant with a previous bad rental history.
What is a property condition report?
This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.
How often will you inspect my property?
Legally we can only inspect the property twice a year, the first inspection can be completed after the first 3 months of the tenancy and then every 6 months to follow. These inspections are carried out accurately & on time. A full written report will be provided to you, along with any maintenance issues that the tenant may have advised.
When does the rent money get paid into my account?
Statements are sent out Mondays, Wednesdays & Fridays. Usually, it just takes a couple of days to get the rent into your account. However, if you have a mortgage payment coming out of your account -we advise this date should be set at least a week after the tenants due date- just to ensure the money will be there & you won’t be hit with any penalty fees by your financial institution.
What happens when a tenant stops paying rent?
When a tenant falls behind in their rental payments our office will always try and chase up these arrears. However, if the tenant is more than 14 days in arrears we will issue them with a notice to vacate and apply to the Victorian Civil & Administrative Tribunal for a hearing regarding the tenant's eviction. If the tenant still does not pay within the next 14 days a tribunal member will decide whether the tenants can be evicted. This can be a lengthy and painful process- that is why it is so important that we get the best tenants at the start of the tenancy.