148 Testimonials

    Sun, 18th Sep 2016

    Jessica made us feel extremely comfortable and kept us updated as needed.

    Jessica sold our property in ten days with a minimum of fuss, and a very professional approach. She made us feel extremely comfortable and kept us updated as needed.

    We were very happy with the no auction, no sale board and no regular inspections. We would be only too happy to recommend her to anyone wanting a pleasant, professional real estate agent.

    Thank you Jessica for making this selling process an enjoyable one.

    Michelle C. - Sun, 18th Sep 2016
    2/405 Stephensons Road, Mount Waverley, VIC 3149

    Mon, 29th Aug 2016

    We can’t thank Jessica enough and we would definitely highly recommend her to anybody else.

    We interviewed many local agents and by far Jessica at First National Waverley City was the best – what a professional, hardworking and honest person she is.

    We first talked to Jessica 2 years ago to sell our home but due to unforeseen personal circumstances we had to put this on hold. In June this year we were ready to go again and there was never any doubt who our preferred agent would be.

    Jessica and Jade have been fantastic – we ended up selling within 2 weeks and got our dream price, so we couldn’t be happier! Everyone was so friendly and helpful, we’ve found the experience stress-free and quite exciting!

    We can’t thank Jessica enough and we would definitely highly recommend her to anybody else that wants to sell or buy.

    Rosie C. & Steve M. - Mon, 29th Aug 2016
    1/29 Sampson Drive, Mount Waverley, VIC 3149

    Mon, 27th Jun 2016

    We certainly would recommend First National and especially Jessica to anyone wishing to sell in the future.

    After our first initial visit from Jessica Chea we decided she was the one we wanted to sell our home. Her professional, friendly and enthusiastic manner put our minds at rest.

    We also liked the idea of no auction, no open house, and viewings by appointment only. Everyone at First National Real Estate Waverley City are very professional and considerate to the vendors.

    Much to our delight our house was sold in 7 days and we were extremely happy with the price, a big thank you to Jessica.

    We certainly would recommend First National and especially Jessica to anyone wishing to sell in the future.

    Julie & Terry A. - Mon, 27th Jun 2016
    42 Mannering Drive, Glen Waverley, VIC 3150

    Mon, 29th Feb 2016

    Jessica was fantastic and she helped me achieve a purchase of sale that was within my expectations.

    I recently constructed a townhouse in Glen Waverley. A luxurious townhouse, which I was looking for a real estate agent and a company that would really know my city and the needs of the clients.

    As a former mayor of Monash council, I was quite aware of what Glen Waverley had to offer, but I needed someone to help me along the way to achieve a sale that was what I really wanted to achieve.

    I engaged First National Waverley City and Jessica Chea to do the work that I needed to achieve a fantastic sale in this great city. I chose First National Waverley City as their sale method suited my needs and also had a large client base of prospective purchasers. I was really pleased with the results we achieved with First National Waverley City.

    The work of the agent, Jessica Chea, was fantastic and she helped me achieve a purchase of sale that was within my expectations. Her knowledge of the city and the great client base made all the difference to our sale result.

    I would never hesitate to recommend First National Waverley City and in particular Jessica to service all your real estate needs either as a purchaser or a vendor.

    Greg M. - Mon, 29th Feb 2016
    1/4 Dunscombe Avenue, Glen Waverley, VIC 3150

    Fri, 26th Feb 2016

    Take it from a simple person, you’re doing the right thing in trusting Jessica to sell your home.

    Recently my brother, sister & I needed to sell our home of nearly 20 years. After meeting with Jessica from First National Waverley City, my siblings, parents and I were all in agreement that Jessica was the best real estate agent for the sale of our house. Our experience with Jessica and the staff at First National Waverley City was very fast, professional and fuss-free.

    From the time that we signed up, Jessica kept us all informed throughout the entire process. The ‘For Sale’ board went up, and within 3 days she had negotiated 2 offers and we sold the property, for a price which was way beyond our expectations. Jessica’s negotiating skills and sales techniques are second to none. This is why she has been chosen by her peers and recognised in the last couple of years with many real estate awards that are hard to come by.

    My family have been able to move on without any stress and we haven’t looked back since our fantastic experience with your team! We cannot thank you enough, as you went above and beyond to achieve a very positive outcome. Trust is something that you have to earn. Take it from a simple person, you’re doing the right thing in trusting Jessica to sell your home.

    After being in the customer service industry myself for the last 30 years, I respect and applaud Jessica’s ethics and the way she goes the extra mile for her clients. Great job once again to all the team at First National Waverley City, and a special thank you to Jessica for making it happen!

    Despina D. - Fri, 26th Feb 2016
    34 Finch Street, Notting Hill, VIC 3168

    Mon, 22nd Feb 2016

    Jessica kept us informed of progress every week and even after the sale was secure.

    When we decided to sell our property, Jessica was highly recommended to us by two of our close friends who had recently sold properties in our area. Both Jessica and First National were able to secure the sale of their properties in a short period of time for good prices, in a professional manner.

    We therefore contacted Jessica when we were ready to sell, and after our first meeting with her it was evident that she was a true professional, knew the market and was able to explain everything in a clear and concise manner. We therefore decided to sign up with her after this initial meeting and it proved to be the correct decision. Jessica was able to secure a sale for us at a good price in a difficult market over the Christmas holiday period.

    Jessica kept us informed of progress every week and even after the sale was secure, she still kept in contact to make sure we were happy with all of the details of the sale.

    We therefore have no hesitation in recommending Jessica Chea for property sales in this area. She is honest, reliable and a true professional.

    Kath & Jim G. - Mon, 22nd Feb 2016
    20 Heysham Drive, Wheelers Hill, VIC 3150

    Mon, 18th Jan 2016

    It was this personal touch that made the experience stand out for me.

    I selected First National Waverley City because I had noticed in the preceding year that the agency was achieving a good clearance rate on properties for sale in my immediate area. In addition Jessica (Chea) had been door knocking in our street. We had an agreeable conversation and I formed the impression that she was knowledgeable and professional and would take care of her clients.

    I preferred the approach of private sale rather than auction. I also appreciated there being a zero marketing fee.

    Jessica indicated a selling price range which was higher than I had contemplated, but I agreed with trying for that price, and it was initially advertised at an even higher price. The property was on the market for a bit over 3 months. During that period Jessica encouraged me to stay positive about selling at the price and not be tempted to reduce the price, or at least not until the very end and if really necessary to secure a sale. The actual price achieved was within the initial indicated range so she was ‘spot on’ with her evaluation of the market.

    Overall the experience was first class, with everything being handled very efficiently and with adequate explanation. In the early part of the sale period I would have liked more timely feedback on the number of parties who had inspected the property and what their reaction had been, but communication increased and Jessica was in regular contact with me. It was this personal touch, in addition to continually attempting to get the best price possible, that made the experience stand out for me. It was so much better than my previous experiences of selling my home.

    I would definitely recommend First National Waverley City to other vendors.

    Janet K. - Mon, 18th Jan 2016
    42 Blue Hills Avenue, Mount Waverley, VIC 3149

    Mon, 11th Jan 2016

    Jessica successfully sold our property in less than two weeks and got us a price which was well above our “heart price”.

    We chose to sell our home through Jessica Chea at First National Waverley City, not so much because she has won many worthy Australian awards in her field, but because of the genuine relationship that developed over three years.

    In today’s fast paced and superficial world, we were looking for a capable, professional and sincere relationship in the area of real estate. Our relationship of trust was built as Jessica took time to visit and talk to us about life and the possible sale of our home of many years. She was very friendly, persistent and clear on the principles of life that her values stood upon.

    The time came when we were thinking about downsizing. However selling our home of 22 years seemed at first like a daunting task. Slowly we felt at ease and it fell into place. We’re so glad we made the decision to sell, as Jessica understood the ups and downs of the market. She made the whole event quite painless and without unnecessary pressure. She explained each stage of the process and kept us in the loop the whole time with regular communication and updates.

    Jessica successfully sold our property in less than two weeks and got us a price which was well above our “heart price”.

    She is very considerate and went the extra mile for us many times, attending to extra details and generally helping out. Jessica is not just a real estate agent, but someone who we now consider a genuine friend. We heartily recommend her to you.

    Lea & Lindsay N. - Mon, 11th Jan 2016
    17 Lemana Crescent, Mount Waverley, VIC 3149

    Mon, 14th Dec 2015

    Jessica it was a pleasure dealing with you.

    Just a note to thank you and all of your staff concerned for the genuine effort you put in to sell our home.

    We were initially impressed with your no advertising costs or open house inspections and your sincerity in wanting to help us sell our home at all times.

    Your honest and regular appraisals, were most appreciated as were the pleasant dealings we had with your staff and yourself.

    Jessica it was a pleasure dealing with you, and as you know I have already recommended you to one of my friends who is about to sell his house.

    Hugh & Elizabeth W. - Mon, 14th Dec 2015
    6 Faraday Court, Glen Waverley, VIC 3150

    Mon, 23rd Nov 2015

    First National did business with no high pressure and precise actions and attention to detail.

    Dear Jessica,

    We wish to compliment you and your staff for the positive way in which the successful sale of our house was negotiated.

    From the initial cold call by Alex about three years ago, we felt comfortable in the way First National did business with no high pressure and precise actions and attention to detail.

    You can be proud of all of the staff we had contact with and our decision to sell privately and not auction did reduce our anxiety level somewhat.

    Having had recommendations from friends who had used First National we would also feel comfortable recommending you and your team in the future.

    Thank you again.

    Ian & Val D. - Mon, 23rd Nov 2015
    2 Rythdale Court, Glen Waverley, VIC 3150

    Mon, 16th Nov 2015

    We found Jessica to be very personable, professional & humorous.

    First National Waverley City was recommended to us by close friends after they successfully sold their Mt Waverley home within two weeks of advertising it for a very attractive price.

    We have been in our home for 37yrs so the decision to sell wasn't an easy one but Jessica was very reassuring & guided us through what would be involved without any pressure what so ever.

    We found Jessica to be very personable, professional & humorous and she kept us informed by regular updates and catch ups. She made herself available any time, day or evening to answer questions or provide updates.

    Jessica's team were also very friendly and helpful and gave us plenty of notice when they needed to bring buyers through. We were also very happy dealing with Jade and Maria.

    While we didn't achieve our ambitious "heart figure' the result was so close it didn't matter and it has enabled us to buy a brand new home bay side.

    We highly recommend Jessica, her team and First National Waverley City to anyone thinking of selling their home.

    David & Rosalee P. - Mon, 16th Nov 2015
    67 Jubilee Street, Mount Waverley, VIC 3149

    Sun, 23rd Aug 2015

    Jessica's explanation of the process and paperwork was easy to understand.

    Thank you for your professional approach to selling my elderly mother’s property. We had seen First National’s for sale boards outside many properties in Glen Waverley, particularly in the Hinkler Road area. Properties seemed to sell quite quickly and for a good price. Mum did not want to auction, or have open house days, so First National’s campaign process appealed to us.

    We appreciated the feedback each week, and were delighted with the result when the property sold. Jessica, you introduced us to the team from First National at the outset. Mum felt very comfortable having the team members visit with prospective buyers. We were advised in advance of any visit and she could relax without stress. Your explanation of the process and paperwork was also easy to understand.

    We certainly would recommend First National and the team to anyone interested in selling their property.

    Helen T. - Sun, 23rd Aug 2015
    64 Hinkler Road, Glen Waverley, VIC 3150

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